18 low data
Soon Seng Plumbing
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
General Plumbing & Repairs
YC Plumbing Maintenance Services
General Plumbing & Repairs
Google-verified22 Google reviews
- Location
- Taman Danau Desa, Kuala Lumpur
- Service
- General Plumbing & Repairs
- Reviews
- 22
- Ranking
- #76 in General Plumbing & Repairs
- Best for
- Homeowners with complex water leaks or toilet problems needing diagnosis and straightforward explanation.
Google Business Profile is the source for the business data shown here, last checked 2026-08-30.
What reviewers think
YC Plumbing earns strong marks for problem-solving and professionalism. David and his team routinely diagnose tricky leaks and failures other plumbers missed, communicate openly about work and costs, and finish jobs promptly without leaving mess. Most customers return for repeat service. The main friction point is the RM80 upfront transport and inspection fee, which has grown from RM50 previously as the business changed its policy to reduce no-shows.
Praised for
- responsive and professional staff
- clear communication and explanation
- fair and transparent pricing
- solves complex problems other plumbers couldn't fix
- prompt service and arrives on time
- clean, efficient work
Watch-outs
- upfront transportation and inspection fee not always welcomed
- occasional communication delays by phone
- slow parts sourcing for materials
punctualfair-pricingskilled-workmanshipclean-tidy-workresponsive-communicationhonest-quotesfriendly-technicianresidential-homes
Best for: Homeowners with complex water leaks or toilet problems needing diagnosis and straightforward explanation.
Think twice if: RM80 upfront transport and inspection fee required before technician visits; phone lines sometimes slow to answer.
Strengths
- Solves difficult leaks other plumbers failed to fix
- David's team known for clear, honest communication
- Fair transparent pricing without hidden charges
- Available 7 days a week
Worth knowing
- David (manager) and Danial (technician) named in reviews as core team members
- Pressure testing used to locate leaks accurately
- RM80 transport and inspection fee charged upfront (increased from RM50 in 2020)
- WhatsApp communication often faster than phone calls
- Customers report being called back for follow-up issues even post-job
What reviews say by service
- General Plumbing & Repairs
- Strong reputation for diagnosing difficult leaks and toilet repairs that other plumbers could not solve; customers praise fair pricing and clean work.
How it compares
- Rated 4.2 against a 4.56 average across the 171 general plumbing & repairs businesses listed here.
- Has more Google reviews than 76% of the businesses in this directory.
How did this business earn its score?
Ranking Method Star rating 60
Review volume 59
Review recency 100
Review sentiment 69
Profile completeness 75
Verification 0
Rating breakdown
5
15
4
3
3
1
2
0
1
3
Questions people ask
- Do you charge for the first visit?
- Yes, RM80 upfront for transport and inspection. This fee is charged once per case and covers the assessment before any repair work is done.
- How do I reach you if the phone line is busy?
- Send photos and videos via WhatsApp; reviews note David typically replies within 24 hours even when phone lines are slow.
- Are you open 7 days a week?
- Yes, the business publishes opening hours for all seven days.
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