26 low data
Hong Plumber Works
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
General Plumbing & RepairsWater Heater Installation & RepairBathroom & Toilet Fitting/Renovation
SKL Damansara Enterprise/ SKL DIY UPTOWN
General Plumbing & Repairs
Google-verified54 Google reviews
- Location
- Damansara Utama, Petaling Jaya
- Service
- General Plumbing & Repairs
- Reviews
- 54
- Ranking
- #88 in General Plumbing & Repairs
- Best for
- customers seeking expert advice on specialist tools, smart locks, and outdoor gear they cannot find elsewhere.
Google Business Profile is the source for the business data shown here, last checked 2026-08-30. Details taken from their website were fetched 2026-08-30.
What reviewers think
Staff know what they sell and help customers find the right product. For smart locks, tactical gear, and specialist tools, the personal advice is valuable. But prices run well above online rivals, and reviewers report unmarked items and steep installation fees that make shopping elsewhere the obvious move.
Praised for
- knowledgeable staff
- good customer service
- hard-to-find products
- helpful installation advice
Watch-outs
- prices higher than competitors
- no price tags on items
- expensive installation charges
- strict return policy
friendly-technicianhonest-quotesoverpricedpoor-communication
Best for: customers seeking expert advice on specialist tools, smart locks, and outdoor gear they cannot find elsewhere.
Think twice if: prices are substantially higher than online competitors and installation labour charges are steep; no price tags on stock may mean surprises at checkout.
Strengths
- knowledgeable staff who guide product selection
- stocks hard-to-find specialist items
- personal consultation on installation
- WhatsApp support
Worth knowing
- Staff members Paul and Grace noted for installation advice on smart locks
- Yale lock installation service available (with external technician)
- Products often sold without price labels
- No exchange policy for wrong sizes purchased
How it compares
- Rated 4 against a 4.56 average across the 171 general plumbing & repairs businesses listed here.
- Has more Google reviews than 85% of the businesses in this directory.
How did this business earn its score?
Ranking Method Star rating 45
Review volume 76
Review recency 90
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
33
4
3
3
10
2
1
1
7
Questions people ask
- Can staff help with smart lock installation advice?
- Yes. Staff like Paul and Grace provide installation tips and can arrange installation via external technicians (e.g., Yale technicians), though labour costs apply separately.
- Do items have price tags?
- Not consistently. Several reviewers found items without price labels, leading to unexpected charges at the till.
- What's the return policy for wrong purchases?
- No exchange is offered for wrong sizes purchased, according to one reviewer's experience.
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