Does Alvin still work there?

Recent reviews (within a month) name Alvin and praise his service, suggesting he is currently available.

How quickly do they fix delivery mistakes?

One review reports wrong items were resent within an hour, though advance notice was not provided.

Luxushomes (PJ)

Updated 2026-08-30 · 2,775 reviewed · 248 listed · Scored from 24 Google reviews · How we rank ›

4.5(24) 72 low data composite score See reviews on Google ✓ Google-verified

General Plumbing & RepairsWater Heater Installation & RepairBathroom & Toilet Fitting/Renovation

Google-verified24 Google reviews

Location: SS 2, Petaling Jaya
Services: General Plumbing & Repairs, Water Heater Installation & Repair, Bathroom & Toilet Fitting/Renovation
Reviews: 24
Ranking: #67 in General Plumbing & Repairs
Best for: Homeowners seeking bathroom fitting with direct staff consultation and fixture sourcing.

Google Business Profile is the source for the business data shown here, last checked 2026-08-30.

What reviewers think

Most recent reviews praise Alvin's work and fair pricing, but older complaints include warranty disputes when staff changed, wrong deliveries without notice, and misaligned expectations on installation finish. Review evidence is limited by age spread (oldest complaints from 5-6 years ago).

Based on limited recent reviews, so treat this as low-confidence.

Praised for

skilled technician (Alvin)
reasonable pricing
good explanations
reliable service

Watch-outs

warranty not honored after staff changes
poor communication on order issues
installation finish quality
lack of guidance on materials

friendly-technicianfair-pricingskilled-workmanshippoor-communicationwarranty-provided

Best for: Homeowners seeking bathroom fitting with direct staff consultation and fixture sourcing.

Think twice if: Check warranty terms and get written confirmation on materials and finish quality before ordering.

Strengths

Alvin's personal service
reasonable prices
detailed product advice
same-day error recovery

Worth knowing

Technician Alvin named positively in recent reviews
Wrongly delivered items have been resent within an hour
Boss provides detailed product explanations
Product warranty disputes cited when staff changed employment

What reviews say by service

Bathroom & Toilet Fitting/Renovation: Recent praise for Alvin's work; older complaints about installation finish and material guidance
General Plumbing & Repairs: Mentioned in bathroom context; no specific plumbing-only praise or complaint
Water Heater Installation & Repair: Mentioned as a service; no specific feedback in reviews

How it compares

Rated 4.5 against a 4.77 average across the 70 bathroom & toilet fitting/renovation businesses listed here.
Has more Google reviews than 77% of the businesses in this directory.

How did this business earn its score?

Ranking Method

Star rating 69

Review volume 61

Review recency 100

Review sentiment 56

Profile completeness 100

Verification 30

Rating breakdown

Questions people ask

Does Alvin still work there?: Recent reviews (within a month) name Alvin and praise his service, suggesting he is currently available.
How quickly do they fix delivery mistakes?: One review reports wrong items were resent within an hour, though advance notice was not provided.

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