43 low data
Pacific Plumbing Enterprise Sdn. Bhd.
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
General Plumbing & Repairs24/7 Emergency Plumber
IBy Construction
General Plumbing & Repairs
17 Google reviews
- Location
- Taman Puchong Utama, Puchong
- Service
- General Plumbing & Repairs
- Reviews
- 17
- Ranking
- #101 in General Plumbing & Repairs
- Best for
- homeowners needing quick, simple door repairs at low cost
Google Business Profile is the source for the business data shown here, last checked 2026-08-30.
What reviewers think
Five-star reviews praise the contractor's door repair expertise and affordability; work is neat and honest when completed on schedule. However, one-star reviews describe a pattern of no-shows, unfinished jobs, fabricated excuses, and refusal to refund deposits, with one customer escalating a complaint to tribunal after the contractor failed to appear and withheld money.
Recent high-rated jobs were simple door repairs; more complex door installations and furnishing projects triggered multiple episodes of delays, partial work, poor measurements, and confrontational communication. Time management is the chronic weakness even among satisfied customers.
Praised for
- reasonable pricing
- skilled woodwork and door repair
- honest workmanship
- fast turnaround on straightforward jobs
Watch-outs
- no-shows and serial excuses
- work left unfinished or substandard
- refuses refunds
- time management failures
- messy cleanup
punctualfair-pricingskilled-workmanshippoor-workmanshipleft-messpoor-communicationno-showhonest-quoteshidden-chargesreoccurring-issue-unresolvedresidential-homes
Best for: homeowners needing quick, simple door repairs at low cost
Think twice if: avoid for large multi-item projects; no-show risk is real, and deposits are not refunded even after tribunal orders
Strengths
- competitive pricing for door repair work
- skilled carpentry on routine repairs
- willingness to negotiate scope and cost
Worth knowing
- One customer obtained a tribunal award after the contractor failed to refund a deposit following a no-show; the contractor also allegedly called the customer's elderly mother with aggressive demands for payment.
- A large door installation project (8 doors) resulted in only 3 installed, incorrect measurements, incomplete work, and the contractor taking away 5 door knobs; project timeline violated agreed 14-20 day delivery and 3-4 day installation window.
- Customers consistently note time management failures even when praising the final work quality.
- Cleanup after work is sometimes poor, leaving dust and paint stains.
What reviews say by service
- General Plumbing & Repairs
- Business does not offer plumbing; it is primarily carpentry and door repair. Category assignment is likely an error in the directory record.
How it compares
- Rated 4.1 against a 4.56 average across the 171 general plumbing & repairs businesses listed here.
- Has more Google reviews than 72% of the businesses in this directory.
How did this business earn its score?
Ranking Method Star rating 58
Review volume 55
Review recency 100
Review sentiment 45
Profile completeness 75
Verification 30
Rating breakdown
5
13
4
0
3
0
2
0
1
4
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